Poor Leadership - Anonymous employee SPS Commerce Employee Review

2.0
Apr 22, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers to work with. Corporate services do what they can to have frequent events to keep staff interacting.

Cons

Middle management can't seem to work together to create a solid direction. There's a lot of confusion about what the real priorities are and issues with production systems are frequent which can lead to stress and working late. There's too much push back and blame game between teams and it doesn't lead to constructive work towards a shared milestone. Some teams that do lots of good work do not get recognized as a whole.

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

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