Exciting Company to be a part of - Customer Operations Analyst SPS Commerce Employee Review

4.0
Jun 9, 2014
Recommend
CEO approval
Business Outlook

Pros

You can be at the bottom of this organization and quickly make a suggestion that makes its way to the top. I started here out of college and within 2 months had multiple suggestions in front of the CFO and Director Customer Operations; they take feedback and organizational improvement initiative with open arms.

Cons

Sometimes seem to be growing faster than they can handle, deal with customers fairly often who are very frustrated with the lack of care they have been dealt when getting set up as a customer with SPS.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

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