Upper Management Needs To Pay Attention - Anonymous employee SPS Commerce Employee Review

3.0
May 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is growing Individual managers are great with their teams and really listen to what is needed/try and do their best to create change Stability Overall culture is ok

Cons

low pay- one of SPS' core values is that employees come first however that is not reflected in how employees are compensated. Anyone who isn't at the senior level is paid well below the industry standard even though the company is constantly talking about how we have added another consecutive quarter of growth. It's hard to be excited about another quarter of growth when you know that nothing will be reflected in your compensation and the only people benefiting are at the senior level. lack of transparency/beginning to create a toxic culture when it comes to working remote- upper management still claims that we are "working remote" however people are shamed if they decide to not attend company meetings in person and part of this shaming comes from the company not providing zoom links to any team members located in Minneapolis (where SPS is headquartered) leaving MN based employees feeling helpless and incredibly confused/frustrated. SPS continues to take away the "perks" that came with working in the office like free parking and lunch vouchers and now requires employees to pay for parking again and has cut down the amount of money you get each week for lunch all the while increasing the pressure to come into the office. SPS is behind the times when it comes to PTO. Most companies have transitioned to unlimited PTO but SPS has a less than competitive PTO allowance

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

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