Good company, bad communication - Anonymous employee SPS Commerce Employee Review

4.0
Nov 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Company has strong vision of where they want to be. Strong growth and recognition. Excellent pay.

Cons

More internal strife and politics than other companies I've worked at. Departments are highly compartmentalized with little communication/cooperation between them. Sales is outperforming operations team creating an ever growing backlog of dissatisfied customers.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Middle management cares and is very supportive of work/life balance - Benefits are good - Opportunity to grow in career or move positions within the company

Cons

-Exec and director -level leadership making drastic decisions and cuts to teams without considering ramifications to remaining employees - New processes rolled out frequently without appropriate time to adopt - Expectations to maintain customer support and engagement while removing resources - Too much work, too few people

3
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