Proceed With Caution - Anonymous employee SPS Commerce Employee Review

1.0
Oct 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I think the company overall is going in a good direction. Developers seemed happy. Sales reps seemed happy, although they are all fresh out of college and don't have any full-time experience to compare SPS to.

Cons

The Implementation Team is an unprofessional nightmare. It was by far the worst work experience in my 13-year career. There is a constant air of negativity: nonstop complaining from the team and everyone is always angry- clients included. I overheard customers being called "idiots" (and worse) by management after a project had been escalated. My manager barely spoke to me so I had to figure out what to do on my own and trained myself. That wasn't a problem since the work is mind-numbingly boring for an experienced PM, but it didn't lend well to a good work environment. Condescending. Unapproachable. Demeaning. Immature. Toxic. All words that come to mind when I reflect on the handful of months I tried working at SPS. Word of warning for experienced Project Managers: run far, FAR away from this place. Do not work here unless you like repetitive, boring work at ridiculous volumes (think: paper pusher) and don't want to be valued for or use your Project Management skills.

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5.0
May 12, 2026
Recommend
CEO approval
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Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

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