Good things never last - Anonymous employee SPS Commerce Employee Review

2.0
Feb 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, strong culture, leader in the industry, fair mobility to move around internally to different roles and stretch

Cons

Changing of the guard hasn’t gone well - new CEO (Chad) has yet to prove that he can lead; Archie was a great leader so that’s a bit pair of shoes to fill, but with Jim leaving as well things feel like they are falling apart.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great teammates - Middle management cares and is very supportive of work/life balance - Benefits are good - Opportunity to grow in career or move positions within the company

Cons

-Exec and director -level leadership making drastic decisions and cuts to teams without considering ramifications to remaining employees - New processes rolled out frequently without appropriate time to adopt - Expectations to maintain customer support and engagement while removing resources - Too much work, too few people

3
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