The Truth... - Sales SPS Commerce Employee Review

2.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Good market that won't disappear over night. Nice office in Minneapolis and they do spend money to make company events fun and worthwhile.

Cons

The product is awful. They are selling a bag of lies 99% of the time. Sales out numbers support nearly 3-1 in headcount, so sales ends ups doing support and customer service at least 30% of the time. Severe rifts between sales and support, with support hating how much sales earns, for selling broken promises etc. You will be worked to the bone and burn out quickly. You will hear stories about people having mental or emotional breakdowns. Those stories are absolutely true. You will not have any work - personal life balance. Leaving the office at 5 seems like a fatal sin. Turnover is significant and they cannot keep people there.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

See reviews by: Helpful|Rating|Date|All