Not on a great path - Project Manager SPS Commerce Employee Review

2.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility is nice, lots of good people to work with.

Cons

Culture feels like it's shifting since new CEO took over and organic growth has plateaued. Implementation is shifting to increased focus on project output quotas, which brings the stress of a commission-based job without the benefits of increased pay for hitting target (beyond the 4% annual increase for an "Exceeds Expectations" annual review). Customers with absurd timeline expectations are common, but support from management to push back is limited to presenting plans to accommodate, which often involve fees for additional consultants on project. This brings in more money but does nothing to manage the bandwidth of resources, especially when so many customers have unrealistic timeline expectations. The review on positive work-life balance are confusing to me, working at night and on weekends is a regular thing to stay on top of a large project portfolio with many high-touch customers.

Explore other reviews about SPS Commerce

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is incredible, was able to work with a lot of great companies too

Cons

Selling was very transactional sometimes.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The people... great work life balance. Direct leadership under the Enterprise segment

Cons

The pay, and misalignment between Sales and Customer Success. Executive Leadership is absent.

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