Pros
As a member of the SSI family for more than a decade, I have seen the company grow from a small billing software company into a full service revenue cycle vendor with a strong industry presence and a bright future. I love that as it has grown, the company continues to have a family feel, from its bowling league and running teams to the regular appreciation events that are held to recognize accomplishments and celebrate success. Even though the changes have been fast and furious, it is great to see the projects that are modernizing how we do business. The new technology, the agile development processes, and the steady improvements made to infrastructure and software give employees a great opportunity to improve their job skills and advance. There has been a recent shift to more flexible work hours and work from home capabilities for those positions that are not bound by coverage concerns, allowing for a better overall work experience. When it comes to advancement, it is also impressive to see how dedicated SSI is to rewarding hard work and innovation by promoting from within. It is rare to find a company with such long tenured employees, and there are departments where the person with 4 years experience is the "new" person on the team. Continual improvement in the face of challenges, a long history in the industry, and opportunities to work with people who will be here not just this year but for years to come make SSI a great, and fairly unique, place to work.
Cons
While SSI is a great place to work, it has its issues as all companies do. One area is the recent rate of change, which has been daunting. Change is good, and the future being targeted will strengthen the company and safeguard our futures, but the frequent changes in leadership and the accompanying changes in direction have led to some lost project cycles and wasted effort. That hurts morale and impacts the success of future projects. The corporate headquarters is in need of renovation, and though work has been done and is in process for sections of the building, there are still portions that need cosmetic upkeep. Salary is consistent with the ranges for comparable local opportunities, but could be a con if compared to hotter job market areas.