Never work here - Cashier SSP Group Employee Review

1.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

At Sanford tap you get 50% off food and can order from the kids menu. This is about all that's good.

Cons

They have a clearly preferred race. These people use that to their advantage to brake the rules and not have any consequences. They will speak in another language about you to complain. They also treat anyone with a disability like a landmine that you have to walk on eggshells around. Which as someone who decided to not disclose my disability was aggravating. However, the worst part of the job is that even after being assaulted by a coworker they will not give you a way to contact HR and will make you work with that person often. There's also a targeting problem with managers where no matter what you do, you will get spoken to rather rudely. You will also not be trained on things but expected to do them. They also have times where cashiers with no kitchen training are expected to cook to keep the place from sinking under the pressure of rush. You will be punished for being sick including with covid (unless you disclose a disability because then eggshells). There about 5 or 6 managers who finding one is like waiting for a shooting star. Then you've got to make sure you find one that can actually do their job. Save yourself the headache from being belittled and treated like dirt.

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SSP Group Response
1y
We are sorry to hear about your negative experience. Your feedback is important to us, we take matters seriously and the issue will be escalated to the appropriate department.

Explore other reviews about SSP Group

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team members and make money depend on the season

Cons

management aren’t on site all the time due to managing multiple locations.

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee meal discount is genuinely helpful since bringing food into the airport or buying it from outside is difficult. Many hourly employees are friendly, supportive, and hardworking. Most frontline managers try their best and often go above and beyond despite the pressure they face.

Cons

Senior leadership in the Northeast region operates with intimidation, ego, and favoritism, creating a toxic and unprofessional environment. Schedules are changed constantly with little notice, and employees are expected to work long, exhausting hours without regard for work–life balance. When employees speak up about burnout or need to call out due to exhaustion, they are often targeted instead of supported. Union employees frequently earn more than the supervisors responsible for managing them, which creates tension and undermines morale. Promotions are based on personal relationships rather than merit, and nepotism is widespread across multiple levels of leadership. HR functions more as a disciplinary weapon than a neutral resource for resolving issues or supporting employees. The overall culture is retaliatory, inconsistent, and not aligned with ethical or sustainable business practices.

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SSP Group Response
4mo
We are sorry to hear about your negative experience. Your feedback is important to us,
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