Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Training was awful and hoped for a better direction" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

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STCU reviews

Sr Real Estate Loan Officer - Anonymous employee STCU Employee Review

3.0

Feb 18, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

STCU mission, work/life balance, education opportunities, excellent benefits

Cons

High stress, low morale, high turnover, unorganized department. No formal training in systems or procedures, expected to hit ground running, bullying tactics commonplace

STCU Response

Thank you for your honest feedback. We are sorry to hear that your time with STCU was less than ideal. As an organization we strive to provide robust training opportunities, so we really appreciate you letting us know we missed the mark here. We are happy to report there have been positive changes made this year to improve the training process for new team members and increase the stability and cohesiveness within the department. The team is excited to finish the year with a strong commitment to providing world class member service.

Explore other reviews about STCU

5.0

Jul 5, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive and caring teams, leaders who are involved and give lots of opportunity for growth and new challenges.

Cons

No cons, I love working for STCU!

5.0

Jun 27, 2026

Teller

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Always supported by coworkers.

Cons

I have no cons. STCU is great.

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Jobs at STCU

Teller (traveling position-Spokane Valley region)

Spokane Valley, Spokane, WA

AVP - Business Banking Officer

Senior Home Loan Underwriter

Senior Home Loan Officer (Tri-Cities)

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Sr Real Estate Loan Officer - Anonymous employee STCU Employee Review

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