Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Training was awful and hoped for a better direction" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

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STCU reviews

Mixed bag - Loan Officer STCU Employee Review

3.0

May 27, 2021

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Supportive leadership, great benefits, friendly coworkers in the branches.

Cons

Low pay by industry standards, ruled by nepotism/popularity contest. People leaving for competitors who will pay better/promote. Toxic environment in HQ.

STCU Response

Thank you for taking the time to leave a review. We're happy to hear you enjoyed the great benefits and people who work for STCU. Our leadership team has benchmarked and adjusted compensation several times in the last two years, including re-grading every position in the organization. Our hiring practices are to hire the most qualified candidate and best addition to the STCU culture. We're sorry to hear your experience did not meet your expectations. Human Resources is always available to discuss any issues you experienced. We wish you the best of luck in your career.

Explore other reviews about STCU

5.0

Jul 5, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive and caring teams, leaders who are involved and give lots of opportunity for growth and new challenges.

Cons

No cons, I love working for STCU!

5.0

Jun 27, 2026

Teller

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Always supported by coworkers.

Cons

I have no cons. STCU is great.

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Jobs at STCU

AVP - Business Banking Officer

Senior Home Loan Officer (Tri-Cities)

Senior Home Loan Underwriter

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