Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Training was awful and hoped for a better direction" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

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STCU reviews

Not worth the Headache - Member Consultant STCU Employee Review

1.0

Sep 6, 2022

Member consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits are through Premera and are affordable. Get a one-hour lunch break.

Cons

Low-pay (not competitive) and breaks are hard to get. Training is very short and internal job aides are complicated.

STCU Response

Thank you for taking time to leave a review. We’re happy to hear you enjoyed the affordable health insurance and work schedule. After a comprehensive review of the current market, we increased pay early summer. We will regularly review compensation and adjust accordingly. We’re sorry to hear the five-day Member Service training class and mentoring afterwards felt too short. Our job aids which contain step-by-step instructions are very detailed. We are always looking to make improvements and are reviewing job aids. Thank you for your feedback. We will pass it along to leadership.

Explore other reviews about STCU

5.0

Jul 5, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive and caring teams, leaders who are involved and give lots of opportunity for growth and new challenges.

Cons

No cons, I love working for STCU!

5.0

Jun 27, 2026

Teller

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Always supported by coworkers.

Cons

I have no cons. STCU is great.

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Jobs at STCU

Community Impact Intern

Teller (traveling position-Spokane Valley region)

Spokane Valley, Spokane, WA

$20 - $29 /hr

(Employer provided)

View job

Senior Home Loan Underwriter

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