Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Training was awful and hoped for a better direction" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

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STCU reviews

It’s a well paying job.. - Contact Center Representative STCU Employee Review

3.0

Oct 15, 2022

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good pto, usually willing to work with you if you need time off for unscheduled emergencies

Cons

Fast paced, dealing with upset members, constant changes make it difficult to keep up. A bit of toxic positivity is involved as well. You have to be very driven to succeed here. Usually you have to take on extra projects without increased pay to potentially get a raise less of than a dollar per hour.

STCU Response

Thank you for your service to STCU and our members, and for sharing your feedback. We're happy to hear you are enjoying the benefits STCU provides. As we continue to grow, the Contact Center continues to be a very busy place. Please feel free to reach out to HR with your concerns about the work environment, projects, and compensation.

Explore other reviews about STCU

5.0

Jul 5, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive and caring teams, leaders who are involved and give lots of opportunity for growth and new challenges.

Cons

No cons, I love working for STCU!

5.0

Jun 27, 2026

Teller

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Always supported by coworkers.

Cons

I have no cons. STCU is great.

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Jobs at STCU

Teller (traveling position-Spokane Valley region)

Spokane Valley, Spokane, WA

AVP - Business Banking Officer

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