Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Training was awful and hoped for a better direction" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

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STCU reviews

Ready for growth? - Assistant Contact Center Manager STCU Employee Review

5.0

May 23, 2023

Assistant contact center manager

Recommend

CEO approval

Business Outlook

Pros

I never felt more supported in my role as a leader. This position gave me the opportunity to continue to grow in my leadership skills, do employee development and handle challenges while celebrating successes along the way.

Cons

There is a lot on their plates, with the recent add of leads, I feel this will help dramatically. Onboarding for new leaders is in the works so that was a con that is being worked on currently.

STCU Response

Thank you for your five-star review and for sharing your feedback about your experience as a leader at STCU! We are thrilled to hear that you feel supported in your role and that it provides you with opportunities for personal and professional growth. Celebrating successes and focusing on employee development are integral aspects of our culture, and we're glad you were able to experience that firsthand. Thank you for being a part of our team and for sharing your thoughts!

Explore other reviews about STCU

5.0

Jul 5, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive and caring teams, leaders who are involved and give lots of opportunity for growth and new challenges.

Cons

No cons, I love working for STCU!

5.0

Jun 27, 2026

Teller

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Always supported by coworkers.

Cons

I have no cons. STCU is great.

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Senior Home Loan Underwriter

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