Need A Steppingstone? - Field Service Representative STERIS Employee Review

3.0
Dec 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Extremely diverse work environments (In Life Science division especially). Very technical work incorporating electrical, plumbing, and programming troubleshooting. Workers report directly to customer sites, no punching in and seeing your boss everyday! A company vehicle is provided and allowed for personal use. Cell phone, laptop, and air-card are also provided to be used on the job. STERIS is in every hospital in the country and in most laboratory applications. Roots of the company are over 140 years old. STERIS is a world leader in infection control technology. When the post office in Alexandria, VA was contaminated by anthrax spores, STERIS VHP technology was used to clean the facility. You deal intimately with customers, involved not only in maintenance, but in account management and parts requisition. It is almost like running your own business.

Cons

You do not get paid like you run your own business. All the knowledge that you are expected to have and acquire, you are not compensated fairly for it. Yes, you do get a vehicle and have a flexible schedule (a flexible schedule really means that when you are done with your service calls you can go home), but there is very little room for advancement and salary scales seem to be kept at Fort Knox. There are a lot of people that work at this company for over 20 years and less than 5. There are not too many in between. They either go to work for a customer, or leave the industry entirely. Both reasons are for more pay.

Explore other reviews about STERIS

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty good people good pay

Cons

Honestly not that many cons

3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at STERIS has been a rewarding experience, especially if you’re someone who isn’t afraid to put in the effort. One of the biggest advantages is that your earning potential is directly tied to the amount of work you put in. If you’re motivated, proactive, and willing to take on responsibility, you can truly earn great money here. The company gives you the opportunity to grow, learn, and take on more whenever you’re ready. It’s a place where hard work is recognized and often rewarded, making it a strong fit for people who enjoy being in control of their own success. If you’re driven and want a job where your hustle actually shows up in your paycheck, STERIS is a solid choice.

Cons

On the downside, the job can be challenging due to frequent product shortages, which makes it difficult to meet customer needs and hit goals especially when there’s little support from corporate to resolve these issues. Another major frustration is that when you take vacation, you're still working, because there’s no real backup to cover your territory. The role also requires a lot of travel, which can be demanding and exhausting over time. Lastly, promotions are few and far between, so career advancement can feel slow despite strong performance. Overall: STERIS can be a great place for someone who wants control over their earnings and doesn’t mind putting in significant effort. However, lack of support, constant travel, and limited growth opportunities may make it challenging for long‑term satisfaction.

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