Pros
Hr was professional helpful and attentive the rank and file in most cases were great people the individuals that directly helped me would assist as much as they could
Cons
Most of the problems were self-inflicted making decisions that required technical expertise to accomplish were completed and the problems were fixed afterward this caused delays in implementation and that delay was blamed on the tech and not the person that did not plan, insufficient attention to the most mundane task by the staff when a workaround was made available the users reverted to not remembering the written instructions provided nor the locations of the items that would solve their issue. causing the tech to return after hours to correct the problem. training on tasks that were particular to the site was thin to nonexistent. several users at multiple times attempted to intimidate the tech for equipment that was not his to provide. some who had problems with a particular system and received a new system had the same problem a week later. however, when that same system was reimaged it had no problems.