TOXIC WORK ENVIRONMENT - Anonymous employee SWBC Employee Review

1.0
Nov 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its a paycheck Full time employee can gethealth insurance 10% discount

Cons

There should be an option to give zero stars specifically for this company Hypocrisy and bad communication are their gold standard Constant favoritism Brown nosing gets you everywhere Raises are non existent Some employees dont even get cost of living raise Bonuses and the few perks they knce had were eliminated and health insurance keeps going up while executives drag the company farther into debt Youre EXPECTED to participate in Xmas tree of giving despite bonuses being taken away without warning which left employees struggling to afford Xmas for their own families United way giving is MANDATORY if your office doesnt have full participation youre shamed by corporate The only office that matters & can do anything right is Texas HQ Everyone else is treated like garbage HR is a joke and might as well not exist Management is too busy sucking up to corporate to care that theyre making everyone miserable Over half of the call center employees are actively seeking different employment and management is oblivious or doesnt care You are a number NOT a person Team lead yells and screams DAILY at anyone they think isnt at max productivity in front of the entire call center

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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