Decline in Values - Collections SWBC Employee Review

1.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home. Paid time off. Health incentives.

Cons

The company pushes agents to be empathetic to its members however the company is not empathetic to its employees. Managment is expecting so much from its employees without incentive. They expect more work but show less appreciation for hard work. And no..an at a boy is NOT appreciation..

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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