Good management - Customer Service Representative SWBC Employee Review

4.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent supervisors, they do listen and try to help you succeed at your job. Good training. Weekends and evenings off Pay was fair

Cons

Didn't like representing some of the companies SWBC represents, some of them were a bit shady.. The work was not fulfilling to me.

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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