Learning experience - Payment Services Representative SWBC Employee Review

3.0
Oct 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexibility in scheduling, especially in regards to time off. The opportunity to grow (within the department) was available if desired. For me, I learned how to deal with customers, but also various management types.

Cons

MANAGERS! Every negative type of manager worked there while I was there; it was especially awful dealing with micro-managers every day. While I worked in that specific department, we had moved to a different location, and after I left I heard they had moved again. That's hard on employees. I believe their turnover rate can come from this, along with the micro-managers.

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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