Long Day But Worth It! - Customer Service Representative SWBC Employee Review

5.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great salary and hours. Full benefits , health and dental, disability, 491k w/ match after 5 years, full membership to Gold's Gym, college tuition reimbursement.

Cons

Was told by current HE person just to show up with resume as on site interview was to take precedence, however found out later that it was best if I had applied online as well. A bit confusing and time-consuming.

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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