Don't work here - Payment Reminder Specialist SWBC Employee Review

1.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this job

Cons

Mandatory OT Height turn over rate Calls are back to back and u get little time in between calls. They micromanage and they don't care about you at all. There is absolutely no work life balance. They never want to approve your time off and even when you request it they always try to get you to stay longer. Their point system is crazy. You get points for every little things. Even if your sick and get a doctors note they still give u a point against you. I literally can go on and on about all the things wrong with this company. Just don't do it!!!

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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