Good company - Payment reminder representative SWBC Employee Review

3.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay very informative training great people to work with a fun atmosphere

Cons

Not fun calling to remind people to pay their bills and collect on debts just be prepared to have borrowers cursing you out and yelling at you about them having to pay their bills sometimes the credit unions don't always update the files to give you the full information for the person you're calling about so it makes it kind of difficult to be able to discuss the account with the borrower because not all the information is available and it's kind of stressful

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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