Early stage collections - Early Stage Collector SWBC Employee Review

4.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy while still in college, set schedule, stress level is really low, fairly new department so there was a lot of people getting promoted. Management team was really good and easy going, weren't too strict

Cons

New department so it was paid the least compared to their other call centers within swbc. They make it hard to earn bonuses. You only get raises once a year. Which is in january not by when you start. Career wise, you'll cap out fairly quick. Definitely won't get to 6 figures. Maybe in the future when department is more developed. Then the department really only offered part time. They should have more full time positions

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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