Part time collections department - Early Stage Collections Representative SWBC Employee Review

4.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay.. When first started department was small and upper management did alot of extra things for us...pizza...cake.etc. Managers easy to talk with and at my location it was very family like. The highest manager for the entire building would walk by everyones desk daily and say high and even knew employees by name. Managers are very understanding and are willing to work with you. Excellent bonus potentials for attendance as well performance.

Cons

Its collections so you deal with some very rude members. Department tripled in growth cutting out little extra perks. Training is very quick so either sink or swim. Middle management constantly changing and everyone wants it done differently.

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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