Great for work experience for future jobs, though, not for long term employment. - Customer Service Representative SWC Group Employee Review

3.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Learn A to Z about customer service Taught me how to handle myself with tough phone calls and customers Bonuses Room for promotions Management and HR are easy to communicate and deal with and are understanding

Cons

Very high turnover rate (I was learning new names almost every 3 weeks) If you are not use to dealing with upset customers or can't learn how to deal with them, you will be stressed out Office drama (a little more than to be expected in an office)

Explore other reviews about SWC Group

5.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The Management team was good

Cons

Pay could have been better compared to other agencies

2.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large autonomy in certain regards

Cons

Antiquated leadership out of touch with modern business

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