Constantly having to lie about everything is a downer. Saatva uses Chinese manufacturers with no quality control for their materials. They do assemble in the USA as well, but what they don't tell you is their facilities are in prisons, where people are paid pennies an hour.
The constant complaints we would get from customers who noticed the harsh chemicals in the mattresses, or the obvious lack of quality in the manufacturing was overwhelming. Being reprimanded unless we lied endlessly to customers was also depressing.
The customer reviews are all completely fake and Saatva carefully only lists themselves on websites they can buy their way out of bad reviews on. Sharp customers have noticed their lack of presence on any of the major review platforms, including the #1 search and review platform.