Total Disaster - Service Specialist Saela Employee Review

1.0
Dec 1, 2020
Recommend
CEO approval
Business Outlook

Pros

There is no Pros to work here simply just nothing. They will help you get your license and training that's all. They pay commission base.

Cons

There are lots of consequences working at Edge. I would recommend anyone not to work here so just go head work for Aptive, Terminex or Rentokil or others you are better off with those companies because they take care their employees. Edge Pest control has pretty much none to zero benefits. They just provide a health insurance that's all. I know several pest control companies who are much more smaller than Edge and offers full benefits their employees. You earn one paid day every year which is a joke and mockery to employees.They keep saying that they are working on benefits and which is not true. They don't care about their employees so Owners just want to fill up their own pocket and that's all. Daily branch meetings are burden to employees and pretty much everyone I know they hate daily branch meetings. Most service technician are not happy about the job. They hire bunch of immature kids and who doesn't know the job or won't be with company too long so they are there just for a paycheck. Weekly culture training are also is a joke so they talk about that we should not want a nice car but owners drive nice car. High turnover rate. In addition, salesman will over promise new customers and they will promise things that we don't do. When tech tells the customer, we don't do those things customer gets upset and cancel their contract. If I were a customer, I would cancel too. if you disagree with their policies , they will target you.

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Saela Response
5y
Thank you for taking the time to share your experience at Edge. We promote a culture to lift and create employees and to look for opportunities to learn and grow. The regular meetings provide an excellent opportunity to experience the culture, as well as to develop skill sets to enhance your career. For those that are new to their respective roles, as well as the industry, the regular meetings give employees the ability to collaborate with colleagues and smoothly transition into their role. You shared a concern regarding Sales Representatives promising services to customers that we do not offer. We strive to deliver our customers with excellent service and we do not tolerate lying about services or misrepresenting customers. We wish we had the opportunity to discuss your concerns prior to leaving Edge. We are sorry to hear that your experience with us was not positive. We hope for all the best with your future endeavors.

Explore other reviews about Saela

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people and a strong culture. I’ve had many opportunities to learn and take on new things, which I appreciate. It’s a fast-moving environment, so you’re never bored, and you get exposure to different parts of the business. Leadership does care about development and giving people opportunities to grow.

Cons

It’s a fast-paced environment, so you have to be comfortable adapting and wearing multiple hats. Because the company is growing, things can evolve quickly, which keeps you on your toes. If you like a super rigid structure, it might take some adjusting.

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Saela Response
3mo
We appreciate your review and are happy to hear that you enjoy your job and the team you work with. Thank you as well for the constructive feedback — we welcome suggestions from our employees and use them as part of our ongoing efforts to improve communication, leadership, and the overall employee experience.
5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Genuine opportunity for professional, personal, and financial growth. Over my three years here, I’ve seen real change in my confidence, skills, and overall direction in life. - Strong culture that encourages growth and accountability. The environment pushes you to improve yourself, take ownership of your work, and recognize your potential. - Clear path for advancement. I started in an entry-level role and have been able to progress to a point where I’m now on a path toward leadership, which shows the company promotes from within. - Supportive leadership and mentorship. The training and guidance I’ve received have helped me develop valuable skills and prepared me for greater responsibility. - Opportunities to build a long-term career, not just work a job. The company invests in its people and gives you the tools and opportunities needed to grow if you’re willing to put in the effort. - Increased responsibility and trust over time. As I’ve grown, I’ve been trusted with more, which has helped me develop both professionally and personally.

Cons

• The role requires a high level of self-motivation and accountability. While this creates strong individuals, it can be difficult for those who need more structured guidance early on and it seems to effect turn over rate of employees

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Saela Response
3mo
Thank you for taking the time to share your experience. We are glad to hear that you enjoy your role and being part of the team. We also appreciate your thoughtful feedback and suggestions for management, as input from our employees helps us continue to grow and improve. We value the work you do and your commitment to the company.
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