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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Do Better Safelite - Technician Safelite AutoGlass Employee Review

      1.0
      Feb 9, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      You don't work nights or Sundays

      Cons

      Don't let them kid you, shareholder value is the ONLY priority. The pay model was just changed without notice in favor the company paying you less over time. Nothing is certain in your day. You can get a text from your boss on your way to work letting you know that the shop does not have enough work for you that day and instructs you to stay home with no pay or choose to take PTO. Overtime not optional during Summer peak season, which can be good until you hit the winter slow season. Your hours tank, you work out of different locations wether you like it or not. You get added jobs wether you're overloaded or not. Talk to any Tech about what I've listed. The list goes on and on.

      avatar
      Safelite AutoGlass Response
      4mo
      We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.

      Cons

      No cons at the moment except more pay

      3.0
      Jun 3, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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