great experience, great people. good work life balance
Cons
benefits were decent, definitely have to work hard to get the bonus and also ensure quality of work as it directly reflects your craft
Safelite AutoGlass Response
2mo
Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work!
Explore other reviews about Safelite AutoGlass
5.0
Jun 10, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.
There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.
Cons
Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.
Safelite AutoGlass Response
1w
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.