Awesome team management - Technician Safelite AutoGlass Employee Review

5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I am writing to share my positive experience regarding the Group Assistant Manager SAFELITE. They are an exceptional leader who treats all team members fairly and equally, regardless of race or social status. Furthermore, the company provides excellent benefits, including medical insurance and a retirement plan, as well as paid training for employees.

Cons

The road conditions in some NORFOLK areas during the winter are not safe for travel sometimes

avatar
Safelite AutoGlass Response
2mo
We appreciate you sharing your experience. At Safelite, we're committed to focusing on you first — including your needs, passions and commitments inside and outside of work. We love hearing you had a great manager!

Explore other reviews about Safelite AutoGlass

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.

Cons

No cons at the moment except more pay

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

Cons

Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

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Safelite AutoGlass Response
1w
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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