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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      I would not recommend working here - Glass Technician Safelite AutoGlass Employee Review

      1.0
      Oct 16, 2011
      Glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Safelite has a decent medical plan . Uniform allowance.

      Cons

      I have not had a raise in many years while Safelite is very profitable. High employee turnover rate. New techs required to sign a three year contract and if they leave safelite before the contract is up they owe safelite money. Management will not support you in a conflict with a customer. Required to work Saturdays, Sundays and lots of overtime.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.

      Cons

      No cons at the moment except more pay

      3.0
      Jun 3, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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