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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Decent - Customer Service Representative Safelite AutoGlass Employee Review

      2.0
      Mar 28, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation for part time sales representatives is good if you can sell. If you go full time the benefits are good. The managers on the sales floor all all very nice. Some extra well meant things ie: a day off to volunteer for a charity of your choice, you can order packages of local grow vegetables, and grass fed beef.

      Cons

      The company makes frequent changes that affect they sales representatives ability to make commission. The higher management also does not feel obligated to inform these representatives either. The management team is very unforgiving of any tardiness. Also it is bad to call off a day even if you are sick.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing, detailed training for the remote position. They make sure you are prepared to handle customers from day one on the floor. They work with you after training when you have family issues.

      Cons

      No cons at the moment except more pay

      3.0
      Jun 3, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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