Great job, terrible management - Special Service Desk Safelite AutoGlass Employee Review

2.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Customers are nice for the most part Overtime available Nice facility Good pay rate

Cons

During training, time is manually tracked. My job coach inappropriately submitted mine win a ton of errors, causing my first check for a full week worked at $12 an hour to be only FOUR DOLLARS. This resulted in me being unable to pay my childcare facility and my child being kicked out of the program and I couldn't return to work. Been a month since it was brought to their attention and the mistakes still haven't been resolved. Word of advice: track you lrntime personally and have it signed off on daily by the job coach.

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Safelite AutoGlass Response
9y
Thank you for sharing your experience. We are sorry to hear you that your concerns were not promptly addressed. We care about our associates and we would appreciate the opportunity to make things right. We would love to connect with you and look into this further. Please contact careers@safelite.com so that we can further assist you. Thank you, Safelite People & Leadership Development

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Safelite AutoGlass Response
2w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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Safelite AutoGlass Response
2w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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