Customer Service - Part Time Supervisor Safelite AutoGlass Employee Review

5.0
Jan 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great company! Great opportunities. Friendly and superior upper management support.

Cons

I did not like the strict "timer" rules. If you are a half a second late from a break you get dinged. After working for over 30+ years and never being accused of tardiness or missing days from work, this position was not right for me. Others loved it.

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Safelite AutoGlass Response
8y
Thank you for your positive review. We're glad to hear you recognized the opportunities and felt supported in your role. We appreciate you sharing your experience and concerns with the break schedules. We will use your feedback to ensure clear expectations are set, but also to determine if changes need to be made to allow for greater flexibility and balance.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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