Poorly managed but an otherwise great job - Autoglass Technician Safelite AutoGlass Employee Review

3.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Safelite is a great place to learn and be stretched as a person, you’ll learn to think on your feet, look at all the angles for problems you may have and learn as you go. As long as you're willing to learn, you will succeed.

Cons

Local management is inconsistent and implements policies just to satisfy the higher ups at corporate. They are all too willing to “ look the other way” or “not ask any questions” when policies are being violated...as long as you’re a successful technician. There is an air of “ do whatever you want, however you want as long as you dont get caught and make our store money” Local (store) management also has a habit of making you feel about two inches tall when you make a mistake, but turns around and praises the policy violating employess as if they’re the gods of the auto glass industry. Actions like these breed discontentment, and awful morale within the workforce.

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Safelite AutoGlass Response
7y
Thank you for your candid review and feedback concerning your local leaders. What you described does not align with our core values, and for that we apologize. Please reach out to your People Business Partner, the People Direct Helpline, or the Ethics Hotline. You have a voice and we respect your opinions.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

Cons

Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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