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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Waste of time - Customer Service Representative Safelite AutoGlass Employee Review

      1.0
      Feb 14, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is pretty good for call center work Location and building nice to work at Some of the people are nice

      Cons

      Micromanaged, Nit pick your work, will find anything to keep you from scoring 100 on call monitors. If they don't like you they will lie to get you terminated from your job. Not to be trusted. The so called job coaches have less experience than most employees and sit there and tell you how to do your job. Not a good place for a career.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 20, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making bank bro. Driving Range Rovers

      Cons

      There are none. Best place ever

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      4.0
      Jun 28, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, pay is good and Supervisors I've had are great! Really worked with me on a schedule that fit with my needs! If your full-time you get benefits that include health insurance, life insurance, 401K with a 50 percent match, dental and vision insurance plus a yearly bonus!

      Cons

      Training doesn't prepare you for everything so it's a bit scary when your first working there! Upside is the seasoned employees (I'm one of them) will step up to the plate to assist in answering questions to make the transition easier. Selling wipers can be a hit or miss, that is part of the quota! There were a variety of health insurances to choose from it's been cut down to one which doesn't work for me!

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