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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Terrible - Call Center Representative Safelite AutoGlass Employee Review

      1.0
      Apr 8, 2014
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Occasionally they have incentives for working extra hours. Not worth the actual torture of working extra hours. it was a job.

      Cons

      Don't even think about having to go to the bathroom. And if you do, RUN. I literally had a job coach say to me, "We really appreciate it if you just hold it until your break." Which are every 4 hours by the way. It was lovely being treated like I was in a 3rd grade classroom. As with any call center, you have to have a certain personality. You will get verbally abused for however long your shift is. Don't even think about trying to move up. They will bait you with, "We all started in the call center."

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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