Incompetent Leadership - IT Specialist Safelite AutoGlass Employee Review

2.0
Jul 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of the people you work with can be your best friends, the benefits are good, but thats just about it.

Cons

Leadership and management are so oblivious to the toxic work culture that they have created. So many associates have left the IT department and there are zero flags on leaderships radar as to why so many people are leaving the company, they are blaming the people who are leaving. There is zero growth, most hires are directly external when trying to move up within the company (who really have no business being in those positions). Management and leadership (in IT) employees are in such comfortable positions they do not have to worry about lower level employees and they feel that they are above the most minimal work. Not sure how some of these people made it to leadership roles when most minimal leadership characteristics are lacking.

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Safelite AutoGlass Response
4y
Thank you for sharing this. Our organization's vision is only possible if we prioritize our people. We take our workplace culture and values very seriously and will use your input to make it better.

Explore other reviews about Safelite AutoGlass

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

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Safelite AutoGlass Response
2w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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Safelite AutoGlass Response
15h
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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