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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Amazing place to work until new CEO took over - Autoglass Technician Safelite AutoGlass Employee Review

      1.0
      May 11, 2022
      Autoglass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work independently, Days pass quickly

      Cons

      Our previous CEO retired for medical reasons, and the new CEO has no concern for anything but maximizing profit. Corporate only cares about investors now. They only care about maximum profit and employees are just numbers. nobody listens when you have a concern or struggle, and they route about twice as many jobs as they should expect per their own guidelines. they practice very unscrupulous business ethics, and force employees to sell overpriced wiper blades($60 plus tax).

      Explore other reviews about Safelite AutoGlass

      5.0
      Apr 2, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Good Training, Team Help, Flexible

      Cons

      Repetitive, otherwise I have no cons

      avatar
      Safelite AutoGlass Response
      2mo
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      3.0
      Jun 3, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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