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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Cold Capitalist, trashing employees. - Insurance Agent Safelite AutoGlass Employee Review

      1.0
      May 4, 2023
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not applicable to this review

      Cons

      As of 5/5/23 Safelite changed their scores of how many people book appointments in a week with specifically SafeLite to 87% which is unfair to the staff as a lot of factors are not within their control at all. On top of in the website chats you cannot talk with your peer employees to discuss any of this as it will be deleted by management. They are not allowing their workforce to join together for better conditions and forcing impossible expectations on staff who has been there for years

      avatar
      Safelite AutoGlass Response
      3y
      We appreciate you informing us on your experience and take these concerns of changes and new goals very seriously. Please email PeopleDirect@safelite.com with a detailed statement of your concerns so we can address the situation.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 19, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      5d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      Jun 24, 2026
      Master technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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