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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Stay away from customer care department - Social Media Customer Care Safelite AutoGlass Employee Review

      1.0
      Aug 2, 2023
      Social media customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, 401k, bonus, decent pay raises.

      Cons

      Horrible management, they only care about numbers and not you as a person, strict, unfair, dishonest, refuse to allow you to move to another department, personal grudges affect your future success with the company, alarmingly high termination rates, spoken down to,

      avatar
      Safelite AutoGlass Response
      2y
      We appreciate you informing us on your experience and take these concerns of our leadership very seriously. Please email PeopleDirect@safelite.com with a detailed statement of your concerns so we can address the situation.

      Explore other reviews about Safelite AutoGlass

      5.0
      Apr 2, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Good Training, Team Help, Flexible

      Cons

      Repetitive, otherwise I have no cons

      avatar
      Safelite AutoGlass Response
      2mo
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      3.0
      Jun 3, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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      Related searches: Safelite AutoGlass jobs | Safelite AutoGlass salaries | Safelite AutoGlass benefits | Safelite AutoGlass interviews
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