It was alright - Invoice Processor Safelite AutoGlass Employee Review

2.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Insurance. Met some cool people. Got tickets to osu game.

Cons

It was all right at first training could’ve been better. The phones really sucked, you were told that you would only have to take 10 calls or so a day and then it turned into more like 15 or 20 sometimes even more during “peak” aka summer. Management could’ve been better. Currently going to school to work in HR, I was told would have opportunity to shadow someone so I could eventually get in that department, but when I tried to pursue it several times , they never followed up. Insurance agents are a nightmare, especially Allstate. So rude and make calls unpleasant.

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Safelite AutoGlass Response
2y
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for employees to grow their careers, please email PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

avatar
Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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