Work from opportunities, wish we didn't have sell expensive wipers. - Special Services Representative Safelite AutoGlass Employee Review

4.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, internal promotions, benefits for full time employees, and semi flexible schedule.

Cons

We had to pitch windshield wipers on essentially every call, they pushed it really hard. The wipers were not cheap, so it was not an easy feat to hit your numbers and be able to reap the benefits of your sales. They did offer $1-$3 per wiper sale if you had met or exceeded your KPI numbers, but again it wasn't as easy to sell as they made it out to be.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

Cons

Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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