good company - Customer Service Representative II Safelite AutoGlass Employee Review

5.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

weekly pay every Friday, get to learn a lot about the insurance industry, most of the supervisors are very knowledgeable , overtime is not mandatory

Cons

I wish there was more overtime available ... but when there is they do have a lot available most of the time, don't know most of the people on your team, no company parties

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

avatar
Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

avatar
Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
See reviews by: Helpful|Rating|Date|All