4.0
Feb 15, 2024
Current employee
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
- WFH is awesome - Team is generally really kind - Relatively easy job
Cons
- Only one 30 min break (unpaid) and two 15 min breaks (paid) for 8 hr shift - Call volume is frequently back-to-back - Your bathroom breaks are timed (all your activity is tracked) - They want you to be pushy on the phones which in some cases can be insensitive to callers