Flexible work environment, great leadership - Contact Center Job Coach Safelite AutoGlass Employee Review

5.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- We are all working fully remote as a contact center. - Leadership is responsive, adaptable and innovative. They are determined to remain the market leader. - Yearly bonus is now tied mostly to personal performance and not tied exclusively to company performance. - Consistent performance check ins with upfront communication. - Twice a year culture surveys have generated actual action from leaders.

Cons

- Leadership has been slow to roll out promised technology changes that were announced years ago.

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Safelite AutoGlass Response
2y
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

Explore other reviews about Safelite AutoGlass

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

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Safelite AutoGlass Response
2w
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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Safelite AutoGlass Response
3d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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