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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      It's a pay check - Customer Service Representative (CSR) Safelite AutoGlass Employee Review

      3.0
      Jul 21, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer a chance to leave early if calls are slow. Pay is low @$16.50 and only get a raise after a year. Discount on wipers.

      Cons

      Low pay raise once a year. Strick KPI's reguarding selling wpers and their version of RainX to the point if you don't try and sell to everyone they will fire you. No path to move up other than take on extra call splits to add more work for same pay.

      avatar
      Safelite AutoGlass Response
      1y
      Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 20, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making bank bro. Driving Range Rovers

      Cons

      There are none. Best place ever

      avatar
      Safelite AutoGlass Response
      5d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      Jun 24, 2026
      Master technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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