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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      Could be a lot better. - SSR - Support Services Representative Safelite AutoGlass Employee Review

      1.0
      Oct 7, 2024
      Ssr - support services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job and that's about it.

      Cons

      The pay come on McDonalds pays more and gives raises more often. The constant coaching to sale wipers and force people to make an appointment. If internet is down or their system has issues it counts againt your attendance. Then they take your PTO so is you have to be out that day will count against you as well. The health insurance is over priced and not worth the cost we have to pay. Their is no opportunity for advancement in the company no matter how much the higher up's say their is to the new hires. Calls ar gone over with a fine tooth comb to find what you did or said wrong to keep up in check or stress you out if the coaching doesn't do it.

      avatar
      Safelite AutoGlass Response
      1y
      Thank you for being a part of the Safelite team, we appreciate you providing feedback on your experience. We're committed to focusing on the total compensation package, including health and wealth, and will continue to evaluate our pay based on market assessments. If you'd like to provide additional insight please email PeopleDirect@safelite.com.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 19, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      5d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      Jun 24, 2026
      Master technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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      Safelite AutoGlass reviewsSafelite AutoGlass SSR - Support Services Representative reviewsSafelite AutoGlass review